As marketers we understand that the words we choose to use are important. This is particularly true in healthcare marketing, where audiences are sensitive and communication is critical. Advertising is often packed with buzzwords, clinical jargon, and well-intentioned phrases that can at times actually alienate the very people they try to help. Join a top pharma leader, an agency executive, and a patient advocate as they tear down the industry's most cringeworthy language and rebuild a human-first approach to copy.